Technical Support

We're here to help!

0 items $0.00

Software Licensing

15 Jul

Latest News, Software Licensing, Website Q&A

How to Change the Auto-Renew Setting for License Subscriptions

6 September 2022
By Brad Crumb
0 comments

When your license was purchased, a subscription was also set up with a recurring annual billing schedule. This article explains how to ...

29 Jun

Software Licensing

How to Separate a Long String of MASS licenses within One Purchase

29 June 2021
By Brad Crumb
0 comments

The long line of text may seem intimidating but you can parse out the serial numbers by following the procedure below All MASS softwar...

23 Jun

Software Licensing

MASS License Renewals Explained

6 September 2022
By Brad Crumb
0 comments

The process looks a little different but will simplify things going forward With the launch of this new and improved website, all MASS...

22 Jun

What’s Changing for MASS Subscriptions Going Forward?

7 July 2021
By Brad Crumb
0 comments

Summarizing what's new and what is staying the same going forwardWith the MASS software website getting a total rebuild, it is now quic...

22 Jun

Software Licensing, Website Q&A

How to get individual serial numbers from a very long list (for larger company orders)

25 June 2021
By Brad Crumb
0 comments

Looking at a long string of text and note sure what to make of it? Let us help you! Before transitioning to the new website...

20 Jun

Software Licensing

How can I transfer a license to a new computer?

25 June 2021
By Brad Crumb
0 comments

What to do if you get a new computer and need to move your license over MASS Licenses are restricted to use on only one mach...

09 Jun

Software Licensing

How to find your Serial Numbers after you’ve placed an order

29 June 2021
By Brad Crumb
0 comments

All Serial Numbers are attached as details to the Order, not ongoing Subscriptions If you have a MASS website account and have purchas...

LOOKING FOR HELP INSTALLING OR USING MASS™?

From installation to advanced functionality - we are here to help! Search our MASS™ Resources Library of documentation, or reach out to our team for support.

Start Learning

Start typing to see products you are looking for.

POPULAR LICENSES

Software Licensing